Policies
Privacy
At e-CorporateGifts.com we respect your privacy. Information collected is used for the sole purpose of processing orders. We do not and will not rent, trade or sell your personal or company information to any third party. You may, from time to time, receive information from us about specials and new products. If you do not wish to receive any information you may inform us and you will not be contacted again. If you have cookies enabled on your browser, our shopping cart technology will store your contact information in our database. This will facilitate and expedite your future orders through the site. If you do not wish to have your information stored in our database, please disable cookies on your browser.
Ordering and Shipping Policies
Unimprinted orders placed by 12:00pm Eastern Standard Time will normally ship within 24-72 hours. Orders received on weekends or holidays will be processed the following business day and will normally ship within 24-72 hours after processing. If you have a specific in hands date, please specify in the comments box of the shopping cart. If an item is backordered you will be contacted immediately.
| SHIPPING RATES - Non Food Items (each address within 48 contiguous states) Overnight Shipping available on some items. Please call for availability and pricing. Some heavy items will have a shipping premium. We can also use your shipper number if you prefer.
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Overnight Shipments can be arranged by contacting customer service at 888.968.4696 ext 5.
Most orders ship UPS or Fedex by the method you select. We do ship to APO addresses via USPS.
Ship to Individual Recipients: We are pleased to offer drop shipping to each recipient on your gift list to a business or home, nationally and internationally. Let us do the work for you. Please contact us for more information. We also offer secure/confidential shipments to your employees.
Gourmet Food Items may differ in shipping costs due to producer packaging. Most gourmet items are charged per package or per recipient. Large quantities shipped to one address may have lower shipper costs. Please contact us for a quote.
Additional shipping charges may apply to orders shipped to Alaska, Hawaii, and Canada.
We accept the following: 
For International orders please call 650.342.6062.
Please Note: There will be a $15.00 fee assessed for any address corrections made by our carriers in order to ensure proper delivery of your package(s).
Sales Tax
California Sales tax of 9.375% will be collected automatically on all orders that ship to destinations within California. Food items are exempt from sales tax.
ART REQUIREMENTS - FAQ
General Questions:
I'm not a business, can I still buy from e-corporategifts.com?
Do you have minimum ordering requirements?
How long will it take for me to get my order?
Where are your products shipped from?
Can I add a company logo to my selection?
Do you ship internationally?
Is my personal and/or company information confidential?
ANSWERS TO FREQUENTLY ASKED QUESTIONS
I'm not a business, can I still buy from e-corporategifts.com?
We welcome everyone at e-corporategifts.com. You don't need to be a business. We welcome individuals and one piece orders (unimprinted). We are here to serve everyone.
Do you have minimum ordering requirements?
We do not have minimum order requirements except in the area of our site for "promotional products", otherwise you can buy one item at a time.
How long will it take for me to get my order?
Since our products are drop shipped from their manufacturers/producers shipping times may vary. Please see our: Shipping Policies. Typically imprinted orders require at least 10 working days after art approval. Rush Orders are available!
Where are your products shipped from?
Since our products are drop shipped from the manufacturer, they are shipped from points all around the United States.
Can I add a company logo to my selection?
Your company logo/message can be added to almost all of our products for an additional charge. Read more about Art Requirements. Please contact sales@e-corporategifts.com for more information or call 1.888.968.4696
Do you ship internationally?
Most items with the exception of food products can be shipped internationally. We request that all international orders be phoned in because shipping costs will vary. We recommend that you provide us with your "shipper" number.
Is my personal and/or company information confidential?
Information collected is used for the sole purpose of processing orders. We do not and will not rent, trade or sell your personal or company information to any third party. For more detailed information please review our complete Privacy Policies.
Terms of Use
All copyrighted property is the property of e-CorporateGifts.com or our licensors. All trademarks, service marks, trade names are proprietary to us and/or our licensors.
No material on this site may be modified, reproduced, or transmitted in any medium with e-CorporateGifts.com's express prior written permission.
Return Policy
Your satisfaction is our primary concern, but if for some reason you are dissatisfied with your purchase; please contact our customer service department via e-mail at sales@e-corporategifts.com or contact customer service at e-CorporateGifts.com 1.888.968.4696
Returns and/or exchanges will require a Return Merchandise Authorization (RMA) code. No returns or exchanges will be accepted without a prior authorization code. Returns and/or exchanges are accepted within thirty (30) days of purchase only on blank goods (no logo). A 15% restocking fee will be charged on umprinted/blank orders over $50. Imprinted/logo and personalized items are not returnable unless received damaged. All claims must be made upon receipt of damaged goods. Food and alcohol Items are not returnable. Gift certificates are not returnable.
To return an unused item, you must repackage the item in its original box with your receipt and RMA code. You must ship your item prepaid as we cannot accept COD deliveries. We recommend that you use UPS or Insured Parcel Post for shipment. You will not be reimbursed for any shipping charges unless items arrives damaged and it is reported to customer service on day of delivery.
Please note: All items must be in sellable condition to be eligible for a refund. Used or items not reported as damaged upon receipt will not be accepted for credit.
Once production has begun on an imprinted/debossed/embroidered item the order can not be cancelled.
All Returns:
e-CorporateGifts.com
969G Edgewater Blvd., Suite 980
Foster City, CA 94404-3760
1.888.968.4696
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